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KMID : 0928020200240010012
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Nursing and Innovation
2020 Volume.24 No. 1 p.12 ~ p.21
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Mediating Effect of Resilience on the Relationship between Emotional Labor and Job Satisfaction of Nurses in Long-term Care Hospitals
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Jeong Ji-Eun
Choi Hyun-Kyung
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Abstract
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Purpose: This study aimed to investigate the mediating effect of resilience on the relationship between emotional labor and job satisfaction of nurses in long-term care hospitals.
Methods: The subjects were 164 nurses of 15 long-term care hospitals in B city in Korea. The data were collected from April 1 to April 25 in 2018 and analyzed by descriptive statistics, Person's correlation coefficients, and multiple regression analysis. The mediating effect of resilience was examined by the verification process suggested by Baron and Kenny.
Results: The reported mean score of job satisfaction was 3.10 points out of 5 points. There were statistically significant correlations among variables: negative correlations between emotional labor and job satisfaction, and between emotional labor and resilience; a positive correlation between resilience and job satisfaction. There was a partial mediating effect of resilience on the relationship between emotional labor and job satisfaction.
Conclusion: Considering that resilience can play a vital role buffering the negative influence of emotional labor on job satisfaction of nurses in long-term care hospitals, resilience should be considered in developing programs to enhance job satisfaction for nurses in long-term care hospitals.
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KEYWORD
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Emotions, Job satisfaction, Long-term care, Nurses, Psychological resilience
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